Terms & Conditions

1. Use of Website

You agree to use the Website only for lawful purposes. You must not:

  • Use the Website in any way that violates applicable laws or regulations

  • Attempt to gain unauthorized access to our systems

  • Interfere with the security or functionality of the Website

  • Use the Website to transmit harmful or malicious content

We reserve the right to restrict or terminate your access if you violate these Terms.


2. Reservations & Bookings

When making a reservation through our Website:

  • You agree to provide accurate and complete information

  • All bookings are subject to availability and confirmation

  • Prices are subject to change without prior notice

  • Cancellation and refund policies will apply as specified during booking

We reserve the right to cancel or refuse any booking at our discretion.


3. Payments

  • Payments must be made through approved payment methods listed on the Website

  • We use secure third-party payment gateways

  • You agree that we are not responsible for payment processing errors caused by third-party providers


4. Cancellation & Refund Policy

Cancellation and refund policies may vary depending on room type, package, or promotional offers. Details will be clearly mentioned at the time of booking.

Failure to check-in or cancellation outside the permitted period may result in charges as per the booking policy.


5. Intellectual Property

All content on this Website, including:

  • Text

  • Images

  • Logos

  • Graphics

  • Videos

  • Design

is the property of the Company and protected under applicable copyright and intellectual property laws.

You may not reproduce, distribute, or use any content without prior written permission.


6. Limitation of Liability

To the fullest extent permitted by law:

  • We shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Website

  • We do not guarantee uninterrupted or error-free access to the Website

  • We are not responsible for third-party website content linked on our Website


7. User Conduct

While staying at our property, guests must:

  • Follow all property rules and policies

  • Respect other guests and staff

  • Avoid damaging property

We reserve the right to remove guests for misconduct without refund.


8. Privacy

Your use of the Website is also governed by our Privacy Policy, which explains how we collect and use personal information.


9. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time. Updates will be posted on this page with a revised “Last Updated” date.

Continued use of the Website after changes constitutes acceptance of the updated Terms.


10. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of [Insert Country/State], without regard to conflict of law principles.


11. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

Email: reservations@amaranthebay.com
Phone: +94 26 20 50 200
Address: No 101/17, Alles Garden Road, Uppuveli, Trincomalee, Sri Lanka