Privacy Policy

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Information you voluntarily provide when you:

  • Make a reservation or booking

  • Sign up for newsletters or promotional emails

  • Submit inquiries or contact forms

This may include:

  • Full name

  • Email address

  • Phone number

  • Postal address

  • Payment details (processed securely by third-party providers)

b. Automatically Collected Information

We may automatically collect information when you visit the Site using cookies and tracking technologies:

  • IP address

  • Browser type and version

  • Device type

  • Pages visited

  • Date and time stamps

  • Referring URLs


2. How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Process and manage reservations

  • Respond to inquiries and customer service requests

  • Send newsletters and promotional materials

  • Improve our website, services, and user experience

  • Monitor trends and usage analytics

  • Comply with legal obligations


3. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to:

  • Enhance user experience

  • Remember user preferences

  • Analyze website traffic

You can choose to disable cookies through your browser settings; however, disabling cookies may affect the functionality of the Site.


4. Sharing Your Information

We may share your personal information with:

  • Service Providers: Third-party companies that help us run the Site or provide services (e.g., payment processors, analytics)

  • Legal Authorities: If required by law, legal process, or to protect rights

  • Business Transfers: In connection with a merger, acquisition, or sale

We do not sell your personal information to third parties.


5. Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.


6. Third-Party Websites

The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.


7. Children’s Privacy

Our Site is not directed at children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware of any such data, we will take steps to delete it.


8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access and obtain a copy of your personal information

  • Correct or update your personal information

  • Request deletion of your personal information

  • Opt-out of marketing communications

To exercise these rights, please contact us at the details below.


9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will revise the “Last updated” date at the top of this page. Your continued use of the Site constitutes acceptance of those changes.


10. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:

Email: reservations@amaranthebay.com
Address: No 101/17, Alles Garden Road, Uppuveli, Trincomalee, Sri Lanka